Privacy Policy

Learn how Exquisite Windows & More in Jamaica handles quote request details, contact information, photos, measurements, drawings, WhatsApp follow-up, email communication, and website analytics.

Quick facts

What we collect: Contact, project, photos, measurements - Only share the details needed for a quote, service request, or product question.
Why we use it: Quotes, follow-up, support, and records - Your information helps staff understand the project and respond clearly.
Contact paths: Phone, WhatsApp, email, and forms - The team may reply through the same channel you used or the one you requested.
Private details: Keep sensitive data out of forms - Do not send card numbers, passwords, bank logins, or unrelated personal documents.

We collect details that help us answer your request

When you ask for a quote, contact the showroom, use the builder, or send photos, Exquisite Windows & More may collect your name, phone number, email address, WhatsApp preference, parish or project location, product interests, measurements, notes, drawings, and photos. These details help staff understand what you need and respond with useful guidance.

Photos and measurements are treated as project information

Project photos and drawings can show rooms, openings, addresses, fixtures, unfinished construction, existing products, or private site details. They are used to review your quote or support request, understand measurements and access, and prepare staff follow-up.

We use contact details to follow up with you

A website request may lead to a phone call, WhatsApp message, email reply, or in-person conversation. Staff may reference the product page, gallery example, builder configuration, measurements, photos, or notes you sent so the conversation stays connected to your project.

Website analytics help improve the experience

The website may use basic analytics to understand which pages, products, galleries, and quote paths are useful. Analytics can include broad device, browser, page visit, referral, and form-event information, but customers can still contact Exquisite directly by phone, WhatsApp, email, or in person.

Information You May Share

Name, phone, email, WhatsApp, and preferred contact method
Parish, community, address notes, room names, or site access details
Product interests such as windows, doors, glass railings, showers, vanities, or woodwork
Builder/cart configurations, measurements, sketches, and drawings
Photos showing openings, rooms, bathrooms, railings, doors, windows, or site conditions
Quote, invoice, receipt, warranty, or support reference shared privately with staff
Questions, preferences, timing, delivery, installation, or access notes

How Your Information Is Used

These notes explain the main ways customer information supports quotes, service, and project communication.

Quote and Contact Information

Contact details let staff respond, ask follow-up questions, and keep your request connected to the right project.

Name, phone, WhatsApp, email, and preferred contact method help staff follow up.
Site location, parish, and access notes help with measurement, delivery, and installation planning.
Product categories, measurements, and notes help staff understand the request before quoting.
Customers should avoid sending unrelated personal documents unless staff specifically requests them.

Photos, Drawings, and Measurements

Project media is useful for quoting, but it may also show private home or site details.

Photos may show rooms, addresses, fixtures, site conditions, or unfinished construction.
Drawings and sketches may include dimensions, layouts, contractor notes, or product requirements.
Uploaded files may be used for quote review, support review, project planning, and staff communication.
Photos sent for a quote are not automatically public gallery content.

Website Analytics and Referral Context

Analytics help the business understand which pages and quote paths are useful.

The site may record page visits, referral URLs, campaign details, form events, and broad device or browser context.
Analytics can help improve product pages, gallery pages, service pages, and quote forms.
Advertising or remarketing tools, if used, should be explained clearly where required.
Customers should not need analytics tracking for staff to respond to a direct inquiry.

WhatsApp, Email, Phone, and Staff Follow-Up

Customers may contact Exquisite through several channels, and staff may reply through a practical follow-up path.

A website quote request may lead to WhatsApp, email, phone, or in-person follow-up.
Staff may need to reference the submitted photos, measurements, reference page, or builder configuration during follow-up.
Customers should be able to ask which information is needed before sending more details.
Sensitive payment or card details should not be requested through ordinary website forms.

Customer and Project Records

Quote requests, invoices, receipts, support questions, and project details may need to be kept as business records.

Records may help staff match customers, quotes, invoices, payments, warranty questions, and support requests.
Project details may be kept where needed for accounting, service, warranty, legal, or business purposes.
Private payment references should be sent directly to staff rather than posted publicly.
Internal pricing, costing, and business records are not public website content.

Retention, Corrections, and Deletion Requests

Customers should have a practical way to ask about their information after sending a quote request.

Customers should be able to request correction of contact details, project details, or uploaded information.
Deletion or retention requests may need staff review if the information is tied to quotes, invoices, warranties, support, or legal/accounting requirements.
Privacy questions can be sent through the contact page, WhatsApp, email, or phone at (876) 390-2221.
Staff can review whether information can be corrected, removed, or retained for business reasons.

Before Sending Personal Or Project Data

These prompts help customers share useful quote information without oversharing unrelated personal details.

Send only the contact, location, measurement, photo, drawing, and project details needed for the quote or support request.
Remove unrelated people, documents, or private items from photos where practical before uploading.
Use WhatsApp, phone, or email if you prefer to ask staff what information is needed before sending files.
Do not send card numbers, passwords, bank login details, national IDs, or unrelated sensitive documents through ordinary website forms.
Ask staff if you want to correct a phone number, email address, project location, measurement, or submitted file.
Send payment receipts, invoice references, or warranty details directly to staff instead of posting them publicly.

Related Trust Pages

Website terms
Understand the website, quote, builder, product-information, and approval boundaries.

Payment terms
See bank transfer, receipt, invoice, and quote payment guidance.

Project process
See how quote information, photos, measurements, and staff review move forward.

Start a quote carefully
Send only the project details needed for staff to understand your request.

What to prepare for a window quote

Width and height for each opening
Room name or location for each window
Preferred style such as slider, casement, awning, or fixed
Glass and frame color preference
Photos from inside and outside where possible

Common Questions

What information does Exquisite collect from quote requests?

Usually name, contact details, parish or site location, product interest, measurements if available, photos or drawings where helpful, and notes about timing or access.

Why do you ask for photos and measurements?

Photos and measurements help staff understand the opening, room, product area, access, existing condition, and rough scope before responding.

Will my uploaded photos be used in the public gallery?

Not automatically. Photos sent for a quote or support request are treated as project information unless staff separately confirms public use.

Do I need to send sensitive documents?

No. Do not send card numbers, passwords, bank logins, national IDs, or unrelated personal documents through ordinary website forms.

How can I ask to correct my information?

Contact Exquisite through the contact page, WhatsApp, email, or phone at (876) 390-2221 and explain what needs to be corrected.

Can some records be kept after a request?

Some quote, invoice, receipt, warranty, support, accounting, or legal records may need to be retained for business reasons.